Expand Your Reach with SMS Messaging

85% of customers prefer receiving text messages over calls or emails. Boost your customer engagement by integrating SMS messaging into your campaigns.

Expand Your Reach with SMS Messaging

Automatically qualify leads and assign them to your sales team instantly. Prioritize high-potential buyers to ensure you never miss an opportunity.

Omnichannel Made Simple

Engage with customers across multiple channels effortlessly. Initiate conversations on Facebook Messenger or Instagram, and seamlessly transition to SMS. Re-engage on SMS to guide them back to Messenger or Instagram—your options are limitless.

Personalize Every Interaction

Make each conversation feel unique. Segment your audience to send tailored updates, appointment reminders, personalized content, and special offers. Target based on individual interactions with your brand for a more engaging experience.

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Human-Like Experiences

Engage customers with authentic conversations. Use Flow Builder to create automated, personalized texting journeys, and seamlessly hand over to Live Chat when a real person is needed.

Always Stay Attuned

Gather Reviews and Feedback

Allow customers to quickly share their opinions with a single character response or direct them to a detailed survey. Use smart delays to remind them to complete their review after receiving their purchase.

Nurture Your Customers

Design engaging SMS drip campaigns, from 7-day challenges to monthly newsletters. Use SMS to guide and nurture your customers, leading them seamlessly toward conversion.

Collect phone numbers from your site

Make it easy for customers to share their phone numbers on your eCommerce site. This enables you to send text updates on their orders or remind them about abandoned carts, enhancing their shopping experience and driving conversions.

Facilitate Easy Purchases

Gather Reviews and Feedback

Get creative with multimedia messaging. Showcase your product gallery with photos, boost sales with coupon QR codes, and stay connected during special moments with funny gifs for birthdays and anniversaries.

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What is ChatAutomation by Progreda’s SMS Pricing Policy?

The SMS channel is only available on the PRO plan. Payments related to sending or receiving SMS are handled directly by Twilio. You can consult Twilio’s pricing to determine your pricing through Twilio.

Can ChatAutomation by Progreda Receive SMS Messages?

Yes! ChatAutomation by Progreda can send and receive SMS messages through phone numbers purchased from Twilio, enabling two-way conversations.

How Many Characters Are Allowed in a Single SMS Message?

SMS messages are limited to 160 characters. In ChatAutomation by Progreda, you can send up to 640 characters in a single message (charged as four texts). For messages exceeding 640 characters, you can send follow-up messages.

How Can I Enable SMS?

SMS messaging is available for ChatAutomation by Progreda Pro users. To get started, visit our help center for guidance. You'll need a Twilio account and a phone number purchased from Twilio to use the SMS channel.